Support

We're here to help! Choose the support method that works best for you. Our team responds quickly to all inquiries.

Support Methods

We offer multiple ways to get help. Choose the method that best fits your needs.

Click the chat bubble in the bottom right corner of our website for instant support.

Best for: Quick questions and immediate help

Available: 24/7 on appmyweb.net

How to use: Visit appmyweb.net and look for the chat bubble icon in the bottom right corner

Best for: Detailed questions, screenshots, or complex issues

Response time: Usually within 24-48 hours

What to include: Your app name, description of the issue, screenshots (if applicable), and any error messages

Create a support ticket directly from your dashboard for tracked support.

How to: Log in to my.appmyweb.net → Go to Support or Help section → Create new ticket

Best for: Technical issues, build problems, account questions

Benefits: Track your ticket status, attach files, and maintain a conversation history

💡 Tip: When contacting support, include your app name, the error message (if any), and screenshots. This helps us help you faster!

Before reaching out, check these resources - you might find the answer quickly!

Check our comprehensive guides for step-by-step instructions.

View Documentation →

Common errors and their solutions for iOS and Android builds.

Frequently asked questions about plans, builds, and subscriptions.

View FAQ →

We aim to respond to all support requests as quickly as possible. Response times vary by method and issue complexity.